※ This is an explanation for cases where inputting the "delivery address" is not required.

Regarding the premise

＊Removing the requirement for a shipping address when gifting e-gift through AnyGift

If you use this, there is a system in place where two orders will be created. Please refer to this page for the reason why two orders are created: this page.

The two orders created are: e-gift main order (e.g. Order #1250) and e-gift payment order (e.g. Order #1249).

Refund processing procedure

1. Opening an order for "e-Gift Payment".

1. Click the "Refund" button in the top right.

1. Please fill in the following information and click on "Refund ¥xxx" at the bottom right.
   • Select the number of items eligible for a refund.
   • Fill in "Reason for Refund.”

1. It is understood that a "Refund Completed" mark has been added to the payment status.

1. The refund process is now complete.