Typically, upon completion of an e-gift purchase, the e-gift URL is issued within seconds on the purchase screen. Additionally, the e-gift URL is also sent via email.
However, there may be instances where the issuance of the e-gift URL is delayed due to factors such as network conditions or communication issues with the Shopify platform. In such cases, the e-gift URL will be delivered to the purchaser within a maximum of 40 seconds.
We apologize for any inconvenience this may cause and request that the purchaser refresh the purchase screen or check their email. We are constantly working to improve this process and welcome any feedback or suggestions.
Thank you for your understanding.
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