Measures for Double Sales at the Time of e-Gift Shipping

Fee Setting

If you enable AnyGift's "eGift Shipping Function", the following benefits are available:

• Fixed shipping costs for eGifts, regardless of the recipient's address
• When the buyer wants to give an eGift, they can proceed to payment without entering the "shipping address" and only need to enter the "payment information"

However, to realize this specification, when purchasing an eGift, two order data will be created.

Therefore, there is an effect that the sales data will be added twice in terms of amount, so we will introduce a way to take countermeasures with the reporting function.

Measures for the Report Function

Of the two created orders, one is an "e-Gift Payment Order" used for payment and the other is an "e-Gift Main Order" used for fulfillment.

(Each has been assigned the corresponding tag.)

For orders for e-gift payments, since they are immediately cancelled, it is possible to create a correct sales report by setting a filter to exclude cancelled orders.

As an example, I will explain the [Sales Total] report. Proceed to [Store Analysis] → [Sales Total] → [View Report], and you can exclude all cancelled orders in the following way.

1. Click the filter button on the left and [Manage Filters] will open.

   

In the first dropdown, select [Cancelled]. In the second dropdown, select [As Follows]. In the third search bar, select [No]. Press [Apply Filters].

This will exclude cancelled orders and make it possible to export for external financial software.